Sunday, August 26, 2012

Hot Real Estate Marketing Tips For 2013 ? mycoordinatorllc.com

Aug 25

Are you prepared to win at marketing in 2013?

What real estate marketing trends will be the
most important for winning the most business as we break into the New Year?

You can?t afford to wait to start working on your
strategy, making the right hires and developing the materials you need to win.
You need to be 6 months ahead?

6 real estate marketing trends you need to be
on top of:

1. Email

Email marketing may not be new but it is
actually growing in importance and value to real estate professionals,
especially with the new inclusion of email results in Google searches.

2. Content

Content remains the single most important
marketing medium for real estate agents, mortgage pros and investors. The
quality of content makes all of the difference in outbound campaigns and with
consumers increasingly tired of being bombarded by advertising good content has
quickly become the number one differentiating factor between those who win at
inbound marketing and converting the most prospects.

3. Mobile Apps

With this fall expected to be a record season
for tablet and smartphone sales and new devices like the iPhone 5, Surface and
mini iPad coming mobile coming out this is a crucial time to lock customers
into your mobile apps. It will soon be a matter of whoever has their apps on
devices that will retain the most clients.

4. Video

With video now more easily viewed on mobile
devices and the search engines rewarding real estate websites with better
rankings for having video it will continue to become more important.

5. Going Virtual

Thanks to technology it is now a lot easier
for consumers to shop for homes and meet with professionals before making the
trip and more are choosing this option not just to save money but to save their
precious time. Those real estate pros who utilize the latest tech to connect
with prospects face to face over the web and capitalize on the ability to shave
overhead and deliver more dynamic presentations via virtual open houses and
virtual home staging will come out on top.

6. Foreign Buyers & Investors

With mortgage loans becoming even tougher to
come by and the U.S. economy continuing to struggle it is foreign home buyers
and investors who will increasingly make up the slack and come in with cash to
buy Michigan real estate. Those who get good at reaching these prospects and
tailoring their marketing to them will come out ahead quickly. Think attending
overseas property shows, partnering with lead courses abroad and having local partners
who can back you up with the services they need such as tax advice, company
formation and U.S. banking like My Coordinator LLC.

Source: http://blog.mycoordinatorllc.com/?p=41

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Daraya, Syria Violence: More Than 200 Dead In Suburb Outside Damascus, Activists Say


* Reports of more than 200 dead in Daraya
* State news agency says army cleansed town of terrorists
* Vice-president, rumoured defected, appears in Damascus
* Syria to dominate summit hosted in Tehran
By Khaled Yacoub Oweis
AMMAN, Aug 26 (Reuters) - Syrian opposition activists accused President Bashar al-Assad's army on Sunday of massacring scores of people in a town close to the capital that it recently recaptured from rebels.
More than 200 bodies, some of them women and children, were found in houses and basements around Daraya, according to activists who said most had been killed "execution-style" by troops during house-to-house raids.
Due to restrictions on non-state media in Syria, it was impossible to independently verify the accounts.
"Assad's army has committed a massacre in Daraya," said Abu Kinan, an activist in the town, using an alias to protect himself from reprisals.
The killings in Daraya, a working class Sunni Muslim town that sustained three days of heavy bombardment before being overrun by the army on Friday, raised the daily death toll to 440 people on Saturday, one of the highest since the uprising started in March last year, the Local Coordination Committees, an activist network, said.
Video footage from activists showed numerous bodies of young men side-by-side at the Abu Suleiman al-Darani mosque in Daraya, many with what looked like gunshot wounds to the head and chest.
"A massacre," said the voice of the man who appeared to be taking the footage. "You are seeing the revenge of Assad's forces ... more than 150 bodies on the floor of this mosque."
The official state news agency said: "Our heroic armed forces cleansed Daraya from remnants of armed terrorist groups who committed crimes against the sons of the town and scared them and sabotaged and destroyed public and private property."
U.N. investigators said in a report this month that both sides in the conflict had performed summary executions - a war crime - but that Assad's troops and militia loyal to the president had committed many more offences than the rebels.
The report said forces loyal to Assad committed a massacre of more than 100 civilians in the town of Houla in May that the government blamed on Islamist "terrorists".
The United Nations estimates that more than 18,000 people have been killed in the conflict that pits a mainly Sunni opposition against a ruling system dominated by the Assad family - members of the Alawite faith, an offshoot of Shi'ite Islam - for the last four decades.

VICE-PRESIDENT NOT DEFECTED
As well as the bloodshed in Damascus and surrounding cities, many were killed in Syria's biggest city Aleppo where rebel-held areas came under heavy bombardment.
State television reported clashes between the army and "terrorists" in a central neighbourhood of Aleppo next to the historic Old City and less than 1 km (1,000 yards) away from its ancient citadel.
The Free Hauran Assembly activists' group said a brigadier named Mohammad Hassan al-Haj had defected to Jordan, the latest Sunni officer to desert.
But earlier reports that Vice-President Farouq al-Sharaa had defected were shown to be wrong when he appeared in public for the first time in weeks, meeting Iranian officials, state news agency SANA reported.
Iran, the Middle East's main Shi'ite power which is a close ally of Assad, accuses its adversaries in the West and the Arab world of fuelling the conflict by backing the opposition.
"Fortunately today important countries such as Russia, China and the Islamic Republic of Iran ... are completely opposed to imposed policies on Syria and foreign interference," said Alaeddin Boroujerdi, a senior member of Iran's parliament visiting Damascus, Fars news agency reported.
Tehran, defying efforts by the West to isolate it over its nuclear activities opened a summit of developing nations on Sunday where Syria may prove a divisive topic.
The head of the Arab League said both sides of the conflict should stop fighting and start talking.
"Those who wait to achieve a victory in the ongoing conflict in Syria are putting Syria in a big war," Nabil Elaraby told a news conference in Cairo.
"We hope that the sound of reason prevails and that both sides accept mediation efforts."
With Russia leading resistance to Western and Arab pressure for action against Assad, the United Nations Security Council remains deadlocked.
A new U.N. envoy, Algerian diplomat Lakhdar Brahimi, has said he is "humbled and scared" at the task of seeking a peaceful solution to the Syrian crisis.

Related on HuffPost:

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Source: http://www.huffingtonpost.com/2012/08/25/daraya-syria-violence_n_1830686.html

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Saturday, August 25, 2012

Video: The Confession, Part 3

Dateline NBC

'Dateline NBC,' the signature broadcast for NBC News in primetime, premiered in 1992. Since then, it has been pioneering a new approach to primetime news programming. The multi-night franchise, supplemented by frequent specials, allows NBC to consistently and comprehensively present the highest-quality reporting, investigative features, breaking news coverage and newsmaker profiles.

Source: http://www.msnbc.msn.com/id/3032600/vp/48786424#48786424

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RIP Neil Armstrong, First Man on the Moon [Space]

Neil Armstrong, commander of Apollo 11 and the first man to ever set foot on the moon, died to today at age 82 due to complications from his heart surgery three weeks prior. More »


Source: http://feeds.gawker.com/~r/gizmodo/full/~3/aMsjw51rxus/rip-neil-armstrong-first-man-on-the-moon

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High school sports fans, your Season Pass is here

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Updated: August 24, 2012 2:16AM

Wrapports, LLC, the parent company of Sun-Times Media, the Chicago Reader and other media and technology properties, today launched Season Pass, the first interactive high school sports experience that allows users to watch games live on tablet, mobile or laptop, including replays, highlights and play by play, integrated with rankings, interviews and commentary

?The Sun-Times is bringing major league-style coverage to high school sports in a way that has never been done before,? said Michael W. Ferro Jr., Chairman of Wrapports, LLC. ?Our investment in High School Cube is what has enabled us to combine the best live game content with the city?s best local sports coverage to introduce an entirely new product to our city and suburban sports fans.?

Users will have access to live streaming video, replays, play by play, stats and scores on game nights, with rankings of teams and individuals, player profiles, match-up previews and postgame analyses all week long. Fans and schools can sign up at http://seasonpass.suntimes.com/page/show/612452-southtown-star.

?The local youth sports audience is a major opportunity for the Sun-Times and the Chicago Region-Wide Network (CRWN),? said Timothy P. Knight, CEO of Wrapports, LLC. ?With hundreds of games per sport each season, there are thousands of students, parents, coaches, boosters and even college scouts who will become daily users of the platform.?

?Season Pass offers an unprecedented experience at the prep level; providing a level of coverage that have simply not existed in the past,? said Jim Kirk, Editor in Chief of Sun-Times Media. ?This completely changes the reporting model for high school sports.?

The first live games air at 7:30 p.m. Friday at http://seasonpass.suntimes.com/page/show/612452-southtown-star.

Source: http://southtownstar.suntimes.com/sports/14688769-419/high-school-sports-fans-your-season-pass-is-here.html

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Friday, August 24, 2012

Outsourcing Customer Service | Frederic Siegel Business

Quite a few organizations hire employees in internal positions such as human resources, promoting, sales, facilities, cafeteria, accounting or security without adequate training in customer service skills. Usually, unless a client complains or compliments an employee their supervisor usually assumes that everything is being done well and provides positive feedback on their performance review.
Customer Services includes tiny and giant details such as understanding the needs and purchasing habits of the customers, responding to any or all e-mail and phone inquiries, human contact and conversation, taking responsibility, to celebrate little triumphs with them, commiserate in their complaints and even get to understand them. These customers once made can stay loyal customers forever.
By itself client service is too vast to handle unless you?re a massive business with well outlined sections in your office. Outsourcing client service will allow a small or medium business to take care of its core competencies, while the shoppers are professionally and satisfactorily dealt with.
On-line client service is handled by quite a bit of decision centers. The requirement for such service arises on 2 accounts. First an on-line business may be a twenty four*7 business. Your customers belong to the planet and there are several time zones out there! Their hours and holidays are different from yours. Keep in mind you lose a customer to your competitor if you are doing not respond to their calls. Secondly, call response desires training and expertise handling. You cannot personally attend every call. Thus you need to rent employees. Every employee will want to be trained in your product, their handling and customer responses. So you?ll would like to setup an entire process. The complete procedure is terribly time centric. If time is at premium (as it is for many folks) outsource it to the experts. Decision center staff are trained in such procedures, responses come easier to them and they are trained to present a person?s face to the prospect.
Outsourcing customer service might have its pitfalls if the call center and business do not work closely in tandem with every other. The outsourcing company ought to work with the decision center hand in hand to get customer feedback. The script flow must be based on previous expertise of the company. The concept of non-public attention to the client is very vital for closing a call. There some tips to be followed for ideal client service assistance. A number of them are mentioned here.
The client should be put 1st as a person. The customer ought to be helped to form a call and not pushed to buy. Respect him and he can respect you in flip and come back to you.
Listen to what the customer should say. Clarify their doubts and answer the questions. The customer service employee should forever have in-depth information regarding the merchandise or services. If unable to reply to a query immediately take the customers contact id and respond soon. Customers forever tend to look for a downside solver rather than an order taker
Find out about the customer in a very casual way not as a marketing survey kind of thing. The simplest manner to do this is often to raise for them for feedback about their experience with the corporate or organization.
Respect the shoppers time. If a client is in hurry be fast and friendly no matter the medium. In corporations where the client profile has senior citizens may wish to speak a while. Provide into them. They?ll return back to you for sure. It is additionally necessary to be quick and friendly.
If guarantees are made, should continually be kept with the customers. If not, they should be compensated.
Lastly, review and feedback go a approach in improving customer service. The staff can be asked about unusual requests or tough situations. Reviews teach many vital lessons.
Additionally to the higher than points some do nots should be kept in mind. Pitfalls like incompetence, disorganization, unprofessional manners, lack of normal policy, delays and unreliability lose customers. It?s said that happy customers are the simplest and most effective approach to search out new customers. Let your prospects and leads rave concerning your client services.

Source: http://fredericsiegel.net/outsourcing-customer-service.html

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South Africa mourning upended by fiery politician

MARIKANA, South Africa (AP) ? A fiery politician cast out of the ruling party Thursday hijacked the main memorial service for 34 striking miners killed by police, to accuse President Jacob Zuma's government of complicity in the shootings. Angry government ministers walked out.

Zuma did not attend any of the services. He called a news conference to announce a retired supreme court judge will head a judicial commission of inquiry to investigate "the facts and circumstances which gave rise to the use of force and whether this was reasonable and justifiable in the particular circumstances."

He announced a wide range of issues for the commission to investigate, including the role of London-registered Lonmin PLC, which owns the platinum mine where the violence was sparked by union rivalry.

The commission would look at Lonmin's conduct and report "whether the company, by act or omission, created an environment which was conducive to the creation of tension, labour unrest, disunity among its employees or other harmful conduct," Zuma said.

The somber and grieving tone of the memorial service at the mine was shattered by Julius Malema, who was expelled in April for sowing disunity in the African National Congress. Malema was applauded when he said the government has not intervened in the mines "because our leaders are involved in these mines." He said that President Zuma's foundation and other ANC leaders have shares in the mines.

"Our government has become a pig that is eating its children," charged Malema.

Malema's outburst came after church leaders had urged people not to use the memorial service to score political points.

About a dozen Cabinet ministers left before they could address the crowd of more than 1,000 at the mine at Marikana, 70 kilometers (40 miles) northwest of Johannesburg.

Last week's shootings were the worst display of state violence since apartheid ended in 1994 and have thrown the spotlight on growing anger at South Africa's massive inequality, poverty and unemployment.

The violence unfolded as some 3,000 rock drill operators demanded a minimum wage of 12,500 rand ($1,560). The poorest 10 percent of the population shares 1.1 billion rand ($137.5 million) while the country's richest 10 percent has 381 billion (nearly $48 billion), the Congress of South African Trade Unions noted Thursday.

In a statement it claimed Lonmin's financial officer is paid 152 times as much as a rock drill operator at the mine. It claimed the operators earn only 5,600 rand ($700) though researchers who work with miners say they make at least 10,000 rand ($1,250).

The relative of a miner killed in last week's shootings said he wants to see some arrests.

"If it were me I'd want everyone who was involved in this incident including the mine managers to be arrested, the whole lot of them, because a person's life is not worth money," Ubuntu Akumelisine told the AP.

Mungiswa Mphumza, the sister of a dead miner from Eastern Cape, said she was at peace.

"We have accepted everything that has happened and we ask that the dead rest in peace, there is nothing that we can do at the moment, what has happened has happened. God takes what he likes," Mphumza said.

Roger Phillimore, chairman of Lonmin PLC mine company, also offered condolences to the the mourners.

"It is with huge sadness that I join with you to mourn the loss of so many of our colleagues. It is unquestionably the saddest loss in the history of this company," Philimore said.

This was the first time since the shooting that a high-ranking Lonmin official addressed the miners and their community.

Zuma had decreed a week of national mourning to honor all victims of violence in South Africa, which has which has one of the world's highest murder and rape rates.

In the past week, three orphan children were stoned to death, with a 12-year-old girl among them raped, and a pastor is on trial for allegedly raping and molesting nine children in his wife's nursery school.

At the mine, strikers who captured two police officers hacked them to death with machetes. Strikers also set ablaze a car carrying two mine security guards, burning them alive.

Another six people died in the week before police fired volleys of gunfire at a group of charging miners, killing 34 and wounding 78.

"This ongoing violence is a part of our national and collective shame and we should take this time to seriously reflect on the state of our society," Prof. Yunus Ballim of Witwatersrand University said before students and lecturers marched in memory of victims of violence.

On Wednesday, Zuma demanded that mine companies provide decent homes and sanitation for miners. He singled out one mining house where 666 workers share four toilets and four showers, according to the Star newspaper. He did not name the company.

Zuma warned that those who do not comply with the Mining Charter requiring adequate housing risk losing their licenses.

Lonmin, the mine where the violence happened, remained shut down to honor the day of mourning.

Source: http://www.seattlepi.com/news/article/South-Africa-mourning-upended-by-fiery-politician-3809338.php

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